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Questions and Answers

What is a domain name?
A domain name is string of characters that make up a web address ( or email address ( and is an essential part of creating a website or setting up email
What can I do with a domain name?
Domain Names are commonly used in the following ways: (1) To identify a website (the web address or URL), (2) As the core part of an email address or (3) To protect a brand or trademark to ensure no one else uses it.
What is a registrant?
A registrant is the person who registers a domain name. The details of a registrant are viewed as the record of fact and used to determine who has rights to a domain name. It is important that these details are kept up to date and accurate.
What is a registrar?
A registrar is an entity authorised to register and maintain domain names on behalf of registrants. Authorised registrars are allowed to use the Authorised Registrar Logo.
How much do domain names cost?
The price charged for domain names varies between Registrars and is often bundled with other services such as Domain Name management, Web Hosting and Email hosting. Think about your requirements and your budget, then select a Registrar that best meets those needs.
How long can domain names be registered for?
Domain names can be registered for periods of 1 month through to 10 years. If you are registering a domain for a business think about registering for a longer term to ensure peace of mind. At the end of the term you can choose to renew it for a further period of time or choose to let it lapse.
How do I register a domain name?
The steps to registering a domain name are: - search for the name here or with one of our registrars - if the name is available, then with your selected registrar proceed through the registration and payment processes - Done! Simple!
What are my responsibilities?
Your core responsibilities are to keep all information about your domain name current and accurate, and to pay, as they become due, all the charges associated with the domain name. In addition, you must comply with the relevant .nz policies and satisfy yourself that your use of the domain name will not infringe anybody's intellectual property. Your obligations are defined in detail in the agreement you have with your registrar.
What are my rights?
Registering a domain name is akin to obtaining a licence. As long as the domain name is kept current, you can continue to use it. Domain names are not able to be "owned" by any party. You may choose the registrar you wish to maintain the domain name on your behalf and are free to transfer to another a registrar at any time. You also have the right to expect that parties authorised to access the register will not use your personal details for targeted contact campaigns.
Who can Register a .nz Domain Name?
Registrants need to be identifiable individuals over 18 years of age or properly constituted organisations. Registrants can be from anywhere on the planet!
What is a moderated domain?
A moderated domain name means that people wishing to register a domain name in this space will need to comply with the requirements of the moderator; the organisation that has set the rules for which people or organisations can apply for and register a domain name.
How do I give my domain name to someone else?
We call this a "Change of Registrant". To do it, you, and the person you want to give it to, both have to give permission. Contact your Registrar to make sure that you are following the process that they've set.
How do I transfer my domain name to another registrar?
You are free to transfer your domain name to another registrar at any time, except during the first five days after your domain was registered. Supply your new registrar with the UDAI (Unique Domain Authentication ID) for the domain name. If you don't have the UDAI, your old registrar will make it available to you promptly upon request. Please note that transferring your domain name does not necessarily absolve you of any contractual obligations you may have entered into with your old registrar. Note to the wise: If your domain is being used for email and/or website, some settings will need to be setup with your new registrar to keep these working. If you are not sure, ask your registrar for help!
What is a UDAI?
A UDAI or Unique Domain Authentication ID is a code issued to you when you register a domain name. It is required as part of the process for transferring a domain to a different registrar. If you have lost or forgotten your UDAI a new one can be requested from your registrar.
Why are some of my domain details public?
When you register a .nz domain name, you are accepting that the details in the register concerning your domain name are available to all as a matter of public record. This information consists mainly of contact details, relevant dates, and name server details. No financial information is involved. The information may be used by others to contact you regarding the right to use the domain name, or on technical matters relating to the domain name. It could also be used by law enforcement agencies pursuing enquiries relating to the domain name. Parties authorised to access the register are forbidden from using your personal details for targeted contact campaigns.